Auvergne-Rhône-Alpes (DC1-STE)
Our main datacenter, in the Lyon area, connected to our AS215124 network.
Our infrastructure in France
Two datacenters in France, our own network (AS215124) and Anti-DDoS protection included on every service.
2 Sites in France
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AS215124
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Anti-DDoS 24 Tbps+
View our offers
Latency
How far are you from your server?
Our servers are in Auvergne-Rhône-Alpes, in the middle of Western Europe. From France, your players connect in a few milliseconds: nobody feels the difference.
Our two datacenters
Two sites in France, connected to our network, to host your servers close to your players and users.
Auvergne-Rhône-Alpes (DC2-PRI)
Our second datacenter, in the Valence area, connected to our AS215124 network.
Round-trip time from our datacenters, October 2026. Your home router usually adds 2 to 10 ms.
Our own network
HelloServ operates its own autonomous system AS215124, registered with RIPE NCC. Our announcements are publicly verifiable.
View on bgp.toolsAnti-DDoS included
Netrix 24 Tbps+ protection always on for every service, at no extra cost.
Our Anti-DDoS protectionModern hardware
AMD Ryzen 9 and Intel Xeon processors, NVMe storage, KVM virtualisation with no overselling.
Hundreds of active gaming servers on our infrastructure. Here's what our clients say.
Reviews in French
M
Maxime
Trustpilot review
"Service irréprochable, rien à redire. L'équipe fait preuve d'efficacité, de réactivité et d'une véritable attention portée au client."
M
Michaël
Trustpilot review
"Hébergeur compétent, capable de s'adapter aux besoins spécifiques. Équipe rapide et efficace. Très satisfait, je recommande."
M
Marine L.
Trustpilot review
"Prestations de qualité à des tarifs raisonnables, avec des performances conformes aux promesses. Support compétent et rapide."
Frequently asked questions about our infrastructure
Where are my HelloServ services physically hosted?
All our services are hosted in France, on our main site in Auvergne-Rhône-Alpes. Our second datacenter, DC2-PRI (also in Auvergne-Rhône-Alpes), completes the infrastructure. All customer data stays on French territory, in strict compliance with the GDPR.
What does AS215124 mean and why does it matter?
AS215124 is our Autonomous System Number with RIPE NCC, the European internet registry. Concretely, HelloServ manages its own BGP routing announcements and address space instead of renting IPs from a third-party host: we set our own routing and filtering policies, which speeds up DDoS mitigation. Our transit is provided by SERVERD (AS62000); all our announcements and resources are publicly verifiable on bgp.tools and in the RIPE registry.
Do you contractually guarantee an SLA?
We do not offer a numeric SLA. Our infrastructure is supervised continuously and our real-time public status is available at status.helloserv.fr. If an issue occurs, our support responds by ticket and on Discord.
Is the 24 Tbps+ Anti-DDoS really included on all plans?
Yes, with no exception and no extra cost. Whether you pick a €3.98 game server or a €149.99 dedicated server, Netrix 24 Tbps+ Anti-DDoS protection is active from day one, with automatic mitigation in under 5 seconds for L3/L4 attacks and specific profiles for games (FiveM, Minecraft, Rust, Source/HL2).
Do you oversell your VPS?
No. All our VPS are KVM virtual machines with strictly dedicated resources: one vCPU = one reserved CPU thread, allocated RAM is guaranteed 1:1, and NVMe storage is local to the node (no oversaturated shared SAN). The performance you measure under load matches what we advertise.
Can I choose the datacenter for my server?
Not at checkout. Game servers run in our DC1-STE datacenter. VPS are placed on DC1-STE or DC2-PRI depending on available capacity, and your VPS location is shown in your client area. Both sites are in Auvergne-Rhône-Alpes, on the same AS215124 network.
Is my game server data backed up?
With the Backups option, your game server is backed up automatically every day, and you restore a backup in one click from the panel.
What happens if my VPS or dedicated server goes down?
Our machines are monitored around the clock and service status is published live on status.helloserv.fr. With the GTR+ option, available on VPS and dedicated servers, your service gets priority when we restore service.
Can I see the DDoS attacks targeting my server?
Yes, with the Anti-DDoS Plus option: you follow attacks in real time and get an alert as a notification and as a Discord direct message. On FiveM, a dedicated version adds advanced network filtering.
Launch your server with HelloServ
Game servers, VPS and dedicated servers hosted in France on our AS215124 network, with anti-DDoS included in every plan.